Country: Sudan
Closing date: 31 Oct 2016
Organizational Setting and Reporting
This position is located within the Staff Counselling and Welfare Section of the Africa Union-United Nations Mission in Darfur (UNAMID), Zalingei. The incumbent will report to the Staff Counsellor in the Sector (Zalingei)
Duties and responsibilities:**
Within delegated authority, the Staff Counsellor at NO-B level will be responsible for the following duties:
Perform individual assessments in cases of individual staff members experiencing difficulty coping and/or presenting mental health-related symptoms or syndromes;
Provides support to the Staff Counsellor/s and Human Resource Officers, as necessary, on individual cases where an identified problem is likely to have professional, vocational and counselling effects (e.g. work-related problems/s due to a psychological problem, conflict resolution, need-oriented medication, etc.)
When requested she/he contributes to advice given to Unit/Section Chiefs by providing input and information needed to improve the working atmosphere in their Unit/Section thereby resolving work-related or personal problems that could adversely affect job performance and productivity;
Performs critical incident stress supportive therapy (e.g. individual and/or group) whenever and wherever there is a need for it;
Support staff Counsellor/s in conjunction with the Medical Services in assuring a continuum of services (referral, short-term supportive intervention) to individual staff members who have HIV/AIDS or to those staff members suffering from other serious diseases or illnesses;
Works with the Staff Counsellor/s in establishing a link and liaising with the members of the Staff Welfare Committee and other staff in Medical Services to develop programmes designed to improve the quality of life of staff members within the mission area;
Provides training sessions on “crisis and stress management” and “conflict resolution’ as needed
Assists with monitoring environmental factors that could lead to stress, with particular focus on stress related to critical incidents, including emergency and crisis situations, with respect to civilian staff members of the mission;
Contributes to the development, organization and implementation of a stress management programme for staff;
Performs other duties as required.
Competencies:
Professionalism: Broad knowledge of all facets of the field of counseling and the ability to provide a confidential environment in which others can talk and act without fear or repercussions within a climate of established trust; Ability to effectively manage crisis situations which involve diverse actors and stakeholders. Coordinate and consult with other relevant specialist services in the Organization as per its cross-cutting functional scope which includes staff administration, Human Resources policy as well as Medical Services in respect of emergencies, support and related administrative functions; Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
Qualifications:***
Education: Advanced university degree (Master’s degree or equivalent) in Clinical Psychology or Clinical Sociology. Additional training or certification is also required in a broad range of related fields, such as alcohol/substance abuse, stress management, traumatic stress, cross-cultural communication or conflict resolution. A first-level university degree in combination with qualifying experience may be accepted in lieu of an advanced university degree.
Experience: A minimum of two (2) years of progressively responsible is required. Experience in Employees Assistance Programmes or Organizational Intervention is an asset.
Language: Fluency in both spoken and written English and Arabic is required.
Other:
Organizational Setting and Reporting
This position is located within the Staff Counselling and Welfare Section of the Africa Union-United Nations Mission in Darfur (UNAMID), Zalingei. The incumbent will report to the Staff Counsellor in the Sector (Zalingei)
Duties and responsibilities:**
Within delegated authority, the Staff Counsellor at NO-B level will be responsible for the following duties:
Perform individual assessments in cases of individual staff members experiencing difficulty coping and/or presenting mental health-related symptoms or syndromes;
Provides support to the Staff Counsellor/s and Human Resource Officers, as necessary, on individual cases where an identified problem is likely to have professional, vocational and counselling effects (e.g. work-related problems/s due to a psychological problem, conflict resolution, need-oriented medication, etc.)
When requested she/he contributes to advice given to Unit/Section Chiefs by providing input and information needed to improve the working atmosphere in their Unit/Section thereby resolving work-related or personal problems that could adversely affect job performance and productivity;
Performs critical incident stress supportive therapy (e.g. individual and/or group) whenever and wherever there is a need for it;
Support staff Counsellor/s in conjunction with the Medical Services in assuring a continuum of services (referral, short-term supportive intervention) to individual staff members who have HIV/AIDS or to those staff members suffering from other serious diseases or illnesses;
Works with the Staff Counsellor/s in establishing a link and liaising with the members of the Staff Welfare Committee and other staff in Medical Services to develop programmes designed to improve the quality of life of staff members within the mission area;
Provides training sessions on “crisis and stress management” and “conflict resolution’ as needed
Assists with monitoring environmental factors that could lead to stress, with particular focus on stress related to critical incidents, including emergency and crisis situations, with respect to civilian staff members of the mission;
Contributes to the development, organization and implementation of a stress management programme for staff;
Performs other duties as required.
Competencies:
Professionalism: Broad knowledge of all facets of the field of counseling and the ability to provide a confidential environment in which others can talk and act without fear or repercussions within a climate of established trust; Ability to effectively manage crisis situations which involve diverse actors and stakeholders. Coordinate and consult with other relevant specialist services in the Organization as per its cross-cutting functional scope which includes staff administration, Human Resources policy as well as Medical Services in respect of emergencies, support and related administrative functions; Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
Qualifications:***
Education: Advanced university degree (Master’s degree or equivalent) in Clinical Psychology or Clinical Sociology. Additional training or certification is also required in a broad range of related fields, such as alcohol/substance abuse, stress management, traumatic stress, cross-cultural communication or conflict resolution. A first-level university degree in combination with qualifying experience may be accepted in lieu of an advanced university degree.
Experience: A minimum of two (2) years of progressively responsible is required. Experience in Employees Assistance Programmes or Organizational Intervention is an asset.**Language:** Fluency in both spoken and written English and Arabic is required.
How to apply:
Interested and qualified applicants should submit their application together with the United Nations Personal History form (P.11) and/or CV along with copies of own Birth Certificate, Sudanese Resident Certificate, Academic/University Diploma and previous employment certificates by one of the following methods:
By Hand: Deliver to UNAMID Regional Office in Zalingei at Super Camp Security Gate
By Email: All applicants are strongly encouraged to apply by e-mail: unamidjo-zlg@un.org